- Once ordered it usually takes between 7-20 days to dispatch a product. Depending upon availability of the stock.
- We provide shipping of products across India. The product after the order will reach you in almost 14-28 days or it may take more time also depending upon the quantity, product ordered and delivery location. You may reach us out in case of more queries.
- Free delivery is only applicable for the first attempt to deliver at your shipping address. If a customer misses this delivery, an extra visiting charge will be applicable for the second attempt.
- In absence of a service lift, our delivery partner shall only make a delivery to the ground floor of your apartment. Extra charges applicable per floor on delivery to the customer’s floor (on request) in such cases.
- Extra charges applicable for weekend or time-specific delivery.
- Your product(s) will be held for 10 days at the nearest delivery hub if you’ve failed to receive the delivery. After this, Soni Art reserves the right to either change or cancel the order.
Depending on the delivery condition, your product may or may not require installation assistance upon delivery.
If The Delivery Condition Is:
- Pre-assembled – no installation is required. The product comes fully-assembled and ready to use.
- Basic assembly/DIY – the product requires minimal installation/assembly, which can be carried out by the customer using simple tools and assembly instructions provided. No expert assistance required.
- Expert Assembly – expert assistance is required, for which SoniArt will provide carpenters to carry out proper installation and assembly.