Delivery Timeline

  • All orders are made to order or carefully prepared and dispatched after quality checks.

  • Estimated delivery time is 1 to 4 weeks from the date of order confirmation.

  • Delivery timelines may vary depending on product type, customization, location, and logistics conditions.

Shipping Charges

  • Shipping is completely free for all orders.

  • There are no hidden shipping or handling charges.

Order Tracking

  • Once your order is shipped, tracking details (if applicable) will be shared via email or WhatsApp.

  • In certain cases involving specialized logistics or large furniture items, live tracking may not be available.

Delivery Conditions

  • Products will be delivered to the address provided at checkout.

  • Customers are requested to ensure that someone is available at the delivery location to receive the order.

  • Any delivery delays caused due to incorrect address details or unavailability of the recipient will not be our responsibility.

Installation:

Depending on the delivery condition, your product may or may not require installation assistance upon delivery.

If The Delivery Condition Is:

  • Pre-assembled – no installation is required. The product comes fully-assembled and ready to use.
  • Basic assembly/DIY – the product requires minimal installation/assembly, which can be carried out by the customer using simple tools and assembly instructions provided. No expert assistance required.
  • Expert Assembly – expert assistance is required, for which SoniArt will provide carpenters to carry out proper installation and assembly. Extra charges maybe applicable.